It is assumed that our customers who use this shopping site and make purchases have accepted the following conditions:

All pages and the web pages on our site (the " site’) ........................... at .....................................it is the property of his company (the Firm) and is operated by him. You (the ’User') agree that you are subject to the following conditions when using all the services offered on the site, using and continuing to use the service on the site; you have the right, authority and legal license to sign a contract according to the laws to which you are connected, and you are over the age of 18, you have read, understood this agreement, and you are bound by the terms set out in the agreement.

This agreement imposes rights and obligations on the parties regarding the site subject to the contract, and when the parties accept this agreement, they declare that they will fulfill these rights and obligations in full, accurately, on time, within the terms requested in this agreement.

In accordance with this agreement, the Buyer and/or the shopper will be referred to as the “Buyer” and Kozo will be referred to as the “Seller”.

Kozo reserves the right to make changes to the Terms of Return and Exchange, and if changes are made to the Terms of Return and Exchange, the modified form and the agreement on the Terms of Return and Exchange will be applied. If the decisions taken by the TRNC Council of Ministers and/or the Department of Commerce due to the Covid-19 outbreak conflict with this agreement, the decisions of the TRNC Council of Ministers and / or the Department of Commerce will be applied. It is beyond the Buyer to follow the decisions in question.

1. RESPONSIBILITIES

1.1 The Seller reserves the right at any time to make changes to the prices and the products and services offered.

1.2. The Seller agrees and undertakes that the member will benefit from the services subject to the contract, except for technical failures.

1.3. Otherwise, the Buyer will not reverse engineer the use of the site or take any other actions aimed at finding or obtaining their source code, and 3. He/she agrees in advance that he/she will be responsible for the damages caused to the persons and that civil and criminal actions will be taken against him/her.

1.4. The buyer is in violation of general morality and etiquette, contrary to the law, in his activities on the site, in any part of the site or in his communications, 3. Accepts that it will not produce or share content that damages people's rights, is misleading, offensive, obscene, pornographic, damages their personality rights, is contrary to copyright, encourages illegal activities. He is fully responsible for the damage that would otherwise occur, and in this case, the "Site" authorities reserve the right to suspend, terminate such accounts, initiate a legal process. For this reason, it reserves the right to share information if requests are received from the judicial authorities regarding the activity or user accounts.

2. INTELLECTUAL PROPERTY RIGHTS

2.1. All registered or unregistered intellectual property rights such as title, business name, trademark, patent, logo, design, information and method contained on this Site belong to the operator and owner of the site or its designated interested party and are protected by TRNC, TC and international law. Visiting this Site or using the services on this Site does not grant any rights to such intellectual property rights.

2.2. The information contained on the Site may not be reproduced, published, copied, presented and/or transferred in any way. The whole or part of the Site may not be used on another website without permission.

3. PRIVACY AND SECURITY POLICY

3.1. By filling out various forms and surveys on the members or seller's membership Store some personal information about themselves (Name-Last Name, Company information, phone, address or Email addresses) are collected by the vendor due to the nature of the work.

3. Personal information that the Seller transmits to users through the site. He won't explain it to people. This personal information includes all kinds of other information intended to identify the Recipient, such as contact name-surname, address, telephone number, mobile phone, e-mail address, and will be referred to as ‘Confidential Information’ for short.

3.2. The buyer is responsible not only for promotion, advertising, campaigns, promotions, announcements, etc. it accepts and declares that the company that owns the Site, limited to its use within the scope of marketing activities, agrees to share its communication, portfolio status and demographic information with its subsidiaries or the group companies to which it is affiliated. This personal information may be used in order to determine the Buyer profile within the company, to offer promotions and campaigns appropriate to the Buyer profile, and to conduct statistical studies. During some periods, the seller may send campaign information, information about new products, promotional offers to its customers and members. The recipient can do as a member of any choice about whether to receive such information, then after login, this selection can be changed from the account information section or the information may make a notification with the link in the message.

3.3. Confidential Information may only be disclosed to official authorities if such information is requested by official authorities in the procedural department and in cases where disclosure to official authorities is mandatory in accordance with the provisions of applicable mandatory legislation.

All services provided in the seller's store, and , ............ registered at ...................Şti. The Seller belongs to the company and the Seller is operated by the company.

3.4. During the approval process performed by the Seller or by e-mail, personal information transmitted electronically to our store by the Buyer may also be used for the purposes and scope determined by the "User Agreement" that the Seller has made with the Buyer.

3.5. In order to identify problems with the system and to quickly resolve any problems or disputes that may arise with the service provided, the Seller registers and uses the IP address of the Recipients. IP addresses can also be used to identify Recipients in a general way and to collect comprehensive demographic information.

3.6. The Seller may also use the requested information for direct marketing purposes by himself or the people with whom he cooperates, except for the purposes and scope set out in the Membership Agreement. Personal information can also be used to contact the Recipient if necessary. Information requested by the Seller, or information provided by the Buyer, or information about transactions made through the Seller's Store; can be used for various statistical evaluations, database creation, and sunday research.

3.7. To keep the confidential information strictly private and confidential seller, keep it a secret, as my load all due respect and maintaining the confidentiality of improving, of all or any portion of the confidential information into the public domain or unauthorized use care to prevent disclosure to any third party, and we are committed to take all necessary measures required.

4. GUARANTEE

4.1. The article of this agreement shall be valid to the maximum extent permitted by applicable law. the services offered by the firm "as is” and "AS IS” and are provided on the basis of merchantability, fitness for a particular purpose or non-infringement with regard to all implied warranties, including those relating to the service or application (including All information contained in these) kind, express or implied, statutory or otherwise of a nature that does not make no warranty.

5. REGISTRATION AND SECURITY

5.1. The buyer must provide accurate, complete and up-to-date registration information. Otherwise, this Agreement will be deemed to have been violated and the account may be closed without informing the User.

5.2. The Buyer is responsible for the password and account security on the Seller's and third-party sites. The Seller cannot be held responsible for data losses and security breaches that would otherwise occur, or for damage to hardware and devices.

6. FORCE MAJEURE

6.1. Is not under the control of the parties; natural disasters, fire, explosions, civil wars, wars, riots, epidemics, people's movements, the declaration of mobilization, strike, lockout and epidemics, infrastructure and internet failures, power outages due to reasons such as (in conjunction below, "force majeure” shall be referred to as.) if, due to this, contractual obligations become unfulfilable by the parties, the parties are not responsible for this. During this period, the rights and obligations of the Parties arising from this Agreement shall be suspended.

7. THE INTEGRITY AND ENFORCEABILITY OF THE CONTRACT

7.1. If one of the terms of this agreement becomes invalid in whole or in part, the rest of the agreement will remain valid.

8. AMENDMENTS TO THE AGREEMENT

8.1. The Seller may change the services offered on the site and the terms of this agreement partially or completely at any time. The changes will be effective from the date of publication on the site. It is the Buyer's responsibility to follow the changes. By continuing to use the services provided, the Buyer is deemed to have accepted these changes.

9. NOTICE

9.1. All notifications to be sent to the parties related to this Agreement will be made to the Seller's known e-mail address and/or WhatsApp number and/or to the e-mail address and/or WhatsApp number specified by the user on the membership form. The buyer agrees that the address specified by him when registering is the valid notification address, if it changes, he will notify the other party in writing within 5 days, otherwise the notifications to this address will be considered valid.

10. CONTRACT OF EVIDENCE

Any disputes that may arise between the parties relating to this contract for processes in the company held by electronic mail, social media, correspondence, books, records and documents and computer records and fax records law, Chapter 9 on the throne of the witness evidence and/or witness will be accepted.

9/76 The Law on Courts, Chapter 9 the law on Testimony and Chapter 149 the Law on Contracts will be applied and will be accepted as evidence in accordance with the Code of Civil Procedure No. 6100, and the user agrees that he will not object to these records

11. SETTLEMENT OF DISPUTES

11.1. The Nicosia Accident Court is authorized to resolve any disputes arising from the application or interpretation of this Agreement.

12. APPLICABLE LEGAL LEGISLATION

12.1. Buyers are subject to the provisions of the Consumer Protection Act No. 40/2003 and Chapter 149 of the Contracts Act and other applicable laws in relation to the sale and delivery of the product they have purchased.

12.2 The Law on Courts 9/76, the Law on Testimony of Chapter 9 and the Law on Contracts of Chapter 149 shall be applied and,

12.3. In the event that it is impossible to sell the purchased product, the seller is obliged to notify the buyer of this in writing within 3 days from the moment he finds out about it. within 14 days, the total price must be returned to the Buyer.

13. NON-PAYMENT OF THE PURCHASED PRODUCT PRICE:

13.1. If the buyer does not pay the price of the product he has purchased or cancels it in his bank records, the Seller's obligation to deliver the product expires.

14. THE BUYER'S OBLIGATION TO CHECK THE PRODUCT:

14.1. The buyer will inspect the goods/services subject to the contract before receiving them; dents, broken, torn packaging, etc. it will not take delivery of damaged and defective goods/services from the cargo company. The delivered goods/services will be considered to be undamaged and intact. The buyer is obliged to carefully protect the goods/service after delivery. Goods/services should not be used if the right of withdrawal is to be exercised. The Invoice must also be returned with the product.

15. RETURN PROCEDURE

15.1. The refund procedure, the contract containing the refund procedures specified on the site are an integral part of this agreement.

15.2. İade formu, iade edilecek ürünlerin kutusu, varsa ambalajı, standart aksesuarlarla birlikte eksiksiz ve hasarsız olarak teslim edilmelidir.

16. CONTACT INFORMATION THAT WILL NOTIFY THE SELLER ABOUT THE RETURN PROCEDURE:

COMPANY

NAME/TITLE: Studio Kozo

ADDRESS: 13. St., Exterior Door No: 15/2, Ortaköy, Nicosia.

EMAIL: info@studiokozo.com

TEL: 0548 888 70 70

17. PAYMENT AND DELIVERY

17.1. By Bank Transfer or EFT (Electronic Fund Transfer), ....................................... you can deposit it on the IBAN number.

17.2. With your credit cards through our website, you can use the online single payment or online installment options for all types of credit cards. For online payments, the amount will be withdrawn from your credit card at the end of your order.

18. SHIPPING AND RETURN PROCEDURE

The products purchased from the site are under the manufacturer's warranty. The invoice that the seller will send along with the purchased product is a replacement for the warranty certificate. For this reason, please carefully store this invoice that the Seller will send.

In exchange and refund transactions, the Buyer pays the fees for the cargo sent to the Seller by the Buyer. Fees for shipments made after the exchange process are borne by the Seller.

The buyer can return the product he has received within 15 (fifteen) days from the date of delivery without opening the package, destroying it, destroying it, using the product. In this case, it is necessary to deliver the product, the invoice for the product and the return petition to the Seller.

The product that the buyer will return must not have lost its commercial qualities. The price of the product after confirmation by the Seller that there is no obstacle to the return of the product ..............it will be credited back to the Buyer's credit card or bank account within a week. The cargo services during this transaction belong to the Buyer. The return of unpacked, destroyed, used products is strictly not accepted.

Your questions about this topic info@studiokozo.com you can forward it to his address.

As a rule, the buyer can return the product he received within 15 working days from the date of delivery.

The buyer should open and check the packages that he thinks are damaged during shipment in front of the cargo officer he has received. The buyer has the right not to pick up the product by attaching a report to the shipping company in case of damage to the product. The buyer will be deemed to have accepted that the cargo company has fulfilled its duty in full after receiving the product.

19. GENERAL TERMS OF RETURN

The return of the products subject to the contract must be made together with the original box or its packaging.

If the original box/packaging has been damaged (example: products with a cargo label pasted on the original box and taped with cargo duct tape are not accepted), products that have lost their resaleability and cannot be purchased by another buyer are not accepted for refund.

The buyer is obliged to return the product in its current condition at the time of delivery to him and to compensate for the loss of commercial value of the product due to use if it is in question of use.

If the product /products that the buyer wants to return are defective, the shipping fee is covered by the seller company.

The buyer is required to send a petition with the original invoice (all copies in the buyer's possession) and the reason for the return along with the product he wants to return.

20. REFUND PROCEDURES

The incoming product is primarily examined by the Return Department. If it complies with the above conditions, the refund process is initiated. The duration of this procedure varies from dec to 7 working days.

The fee will be refunded to the Buyer's credit card no later than 10 business days after the product reaches the Seller in full along with all invoice copies.

It takes 1-6 weeks for this refund to be reflected on the Buyer's credit card by Dec Buyer's bank.

The buyer is required to open the package he has received next to the cargo officer and check his order. The product that the buyer opened next to the cargo officer and checked is considered to have been delivered without any problems.

21. CANCELLATION PROCEDURES

The order placed by the buyer is until 15:00 on Mondays-Fridays, info@studiokozo.com you can cancel it by giving information to the e-mail address.

If the invoice of the product that the buyer wants to return is on behalf of the seller, it must be sent along with the return invoice that the Seller has arranged when returning it. The return invoice must be deducted without including the shipping fee (in the form of product unit price + VAT).